Full Rim Pure Titanium Eyeglasses Frame for Men Optical Glasses Frame Prescription Eyewear Spectacles 9867 Alloy Frame
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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A Parent's Warning: My Frustrating Experience with GlassesUSA 😤
I'm sharing this as a warning to other parents considering buying glasses online. My experience with glassesusa was incredibly frustrating and a huge waste of time. We ordered a pair for our 12-year-old, but he had trouble seeing with them. A trip back to the doctor confirmed the pupil distance (PD) was incorrect. The website never even asked for this number; they just used a default adult value, which is a recipe for disaster. This error forced me to contact their support, where I learned a hard lesson: you will never be able to reach a human at glassesusa and have a real phone conversation if you call them, so plan on frustration if your glasses are not correct. Email interactions are too slow, causing the process to drag on. I felt like I was starting the conversation over each time, which is why I had to document this exchange.
Customer: This is my second email. The glasses you sent for my son are unusable. The doctor confirmed the PD is wrong because your site just defaulted to an adult's measurement without asking. I need to get this corrected.
CS Rep: We are sorry for the issue with your order. To proceed with an exchange, please reply with your order number and the corrected prescription details, including the PD.
Customer: I already sent the order number in my first email! Do I have to start over every time? The problem is your system, not my prescription. We need a replacement, and I expect you to expedite it.
CS Rep: I apologize for the oversight. I have located your order. You must first return the incorrect pair using the provided label. Once we receive them, we will begin production on the replacement.
Customer: So you're telling me my son has to go without glasses while we wait? You made the mistake, and now he's the one who is inconvenienced. This is an unacceptable policy.
CS Rep: I understand your frustration, but that is our standard procedure for all exchanges. We will process your new order as quickly as possible once the return is received.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: How Mozaer.com Restored My Faith in Online Glasses ✨
It’s truly a relief to go through my day without constantly readjusting my glasses or feeling that nagging pressure on my temples. This experience has been a complete game-changer, and it all comes down to the incredible material and design of the frames I chose. For any man looking to combine durability with sleek, modern style, opting for a pair of Titanium Eyewear for Men is an investment you won't regret. It's the perfect fusion of lightweight comfort and robust strength, ensuring you look and feel your best. If you're ready to experience this level of quality for yourself, take a look at the exact pair I've been enjoying. My last attempt at buying glasses online was a total nightmare. 😤 I ordered a pair for my son from another website, and they sent glasses with the wrong pupil distance, making them unusable. Trying to get it fixed was even worse; it was impossible to speak to a real person, and their email support was painfully slow, making my son wait weeks without his glasses. It was an incredibly frustrating experience. ðŸ˜
I honestly swore I'd never buy glasses online again. 🤔 However, after a friend recommended Mozaer.com, highlighting their clear ordering process and great prices, I cautiously decided to give it one last try.
I’m so glad I listened! My experience was the complete opposite. My new glasses from Mozaer.com are higher quality than expected. The price was excellent: 1/4 of the price of retail. The lenses are perfect. I will need to get them fitted around my ears but this is not a problem for me. I plan to buy a spare pair.
The entire process on Mozaer.com was seamless and intuitive, from uploading my prescription to checkout. It's such a relief to find a company that delivers a quality product without any hassle. The value is so impressive that I’ve already started browsing their selection of readers eyeglasses womens for my next purchase. What a relief to finally find a reliable online store! Highly recommend. 😃✨
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